Recall directory / Utilimaster / WALK-IN VAN

Model-level recall history

Utilimaster WALK-IN VAN recalls by year

Explore official NHTSA model-level records from 1986 through 2023. Choose a year to review consequences, remedies, campaign numbers, and instructions for that year and model.

104NHTSA recall records

25unique campaigns

38model years represented

Year-by-year record count

Recall history across model years

Affected systems

Frequently represented components

Component counts describe records in the NHTSA dataset, not failure rates.

Seat belts: Front: Retractor28 records across 1 unique campaign

Power train: Driveline9 records across 1 unique campaign

Exterior lighting: Brake lights8 records across 1 unique campaign

Service brakes, hydraulic: Pedals and linkages8 records across 1 unique campaign

Electrical system: Wiring: Fuses and circuit breakers6 records across 1 unique campaign

Visibility: Windshield wiper/washer5 records across 1 unique campaign

Back over prevention: Camera system4 records across 1 unique campaign

Equipment: Other: Labels4 records across 3 unique campaigns

Seat belts4 records across 1 unique campaign

Exterior lighting3 records across 1 unique campaign

Service brakes, hydraulic: Foundation components: Hoses, lines/piping, and fittings3 records across 3 unique campaigns

Structure: Body: Bumpers3 records across 2 unique campaigns

Visibility: Defroster/defogger/hvac system: Fan/motor3 records across 1 unique campaign

Seats: Front assembly: Head restraint2 records across 1 unique campaign

Steering: Linkages: Tie rod assembly2 records across 1 unique campaign

Structure: Body: Hood2 records across 1 unique campaign

Structure: Frame and members2 records across 1 unique campaign

Tires2 records across 1 unique campaign

Engine and engine cooling: Exhaust system: Emission control: Catalytic convertor1 records across 1 unique campaign

Power train: Automatic transmission1 records across 1 unique campaign

Power train: Driveline: Driveshaft1 records across 1 unique campaign

Seats: Critical fasteners1 records across 1 unique campaign

Seats: Front assembly: Recliner1 records across 1 unique campaign

Vehicle speed control: Accelerator pedal1 records across 1 unique campaign

Campaign history

Recently reported Utilimaster WALK-IN VAN campaigns

Campaigns are grouped across the model years represented on this page.

22V85600011/18/2022

Shyft Group (Shyft Group) is recalling certain 2023 Utilimaster Walk-In vans. The retaining nut that holds the shock mount together may have been improperly installed and can loosen.

Model years in this history: 2023

Consequence and remedy

Consequence

A loose retaining nut may allow the bumper to detach, becoming a road hazard and increasing the risk of a crash.

Remedy

The remedy is currently under development. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Shyft Group's customer service at 1-800-8582-3454.

22V85700011/18/2022

Shyft Group is recalling certain 2023 Utilimaster Walk-in vans. The passenger side jump seat may be missing a safety clip that prevents the pivot rod from sliding.

Model years in this history: 2023

Consequence and remedy

Consequence

The jump seat may fall without the safety clip, increasing the risk of injury.

Remedy

The required retaining clip will be installed, free of charge. All affected vehicles were repaired in November 2022. Owners may contact Shyft Group's customer service at 1-800-8582-3454. Shyft Group's number for this recall is 22-16.

22V83300011/10/2022

Shyft Group (Shyft Group) is recalling certain 2022 Utilimaster Walk-In vans. The catalytic converter theft deterrent cover may contact and damage the hydraulic brake lines.

Model years in this history: 2022

Consequence and remedy

Consequence

Damaged brake lines may leak, causing a loss of brakes and increasing the risk of a crash.

Remedy

Shyft Group will modify the cover to provide proper clearance and replace damaged brake lines as necessary, free of charge. Owner notification letters are expected to be mailed in November 2022. Owners may contact Shyft Group customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-15.

22V75400010/07/2022

Shyft Group is recalling certain 2022 Utilimaster Walk-In vans. The transmission shifter cable may contact the exhaust manifold, causing the outer coating to melt and damaging the cable.

Model years in this history: 2022

Consequence and remedy

Consequence

A melted outer coating may increase the risk of a fire. A damaged cable may prevent the transmission from shifting, increasing the risk of a crash.

Remedy

Shyft Group will reroute and secure the transmission shifter cable, free of charge. Owner notification letters were mailed on November 7, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-11.

22V41700006/13/2022

Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."

Model years in this history: 2022, 2021

Consequence and remedy

Consequence

An incorrectly positioned headrest can increase the risk of injury during a crash.

Remedy

Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-02.

22V34100005/16/2022

Shyft Group is recalling certain 2022 Utilimaster Walk-in vans. The tire size and tire pressures on the tire placard and certification label may be incorrect. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims" and 49 CFR Part 567, "Certification."

Model years in this history: 2022

Consequence and remedy

Consequence

Incorrect tire information may result in improperly inflated tires and overloading of the vehicle, which could increase the risk of a crash.

Remedy

Shyft Group will replace the labels, free of charge. Owner notification letters were mailed on May 20, 2022. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is 22-01.

21V57200007/27/2021

Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

Model years in this history: 2021, 2020

Consequence and remedy

Consequence

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Remedy

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

21V55100007/21/2021

Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Model years in this history: 2022, 2021

Consequence and remedy

Consequence

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy

Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.

20V62900010/12/2020

Shyft Group (Shyft Group) is recalling certain 2020 Utilimaster Walk-In vans. If depressed to the floor of the vehicle, the throttle pedal may get trapped in the open position by the tread plate installed on the floor at the driver's pedestal.

Model years in this history: 2020

Consequence and remedy

Consequence

The throttle pedal stuck in the open position could increase the risk of a crash.

Remedy

Shyft Group will notify owners, and dealers will inspect for appropriate clearance between the throttle pedal and the tread plate. If there is not adequate clearance, dealers will adjust the tread plate for adequate clearance, free of charge. The recall began October 26, 2020. Owners can contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-09.

19V47700006/21/2019

Spartan Motors USA (Spartan) is recalling certain 2012-2019 Fleet Utilimaster Walk In vehicles built on a DTNA chassis. The brake pedal clevis pin clip may rub or bend on the throttle pedal and possibly detach.

Model years in this history: 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012

Consequence and remedy

Consequence

If the clip is detaches and clevis pin slides out of position, the brake lights may fail. Loss of brake lights may mislead other drivers if they are unaware the vehicle is stopping or slowing down, which increases the risk of crash. If the pin continues to slide out further, the pedal may detach, increasing the risk of crash.

Remedy

DTNA will notify Spartan owners, and DTNA dealers will inspect the clevis pin clearance and correct it as necessary, free of charge. The recall began July 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712 or Spartan at 1-800-543-5008. Spartan's number for this recall is 19013.

18V37700006/06/2018

Spartan Motors USA (Spartan) is recalling certain 1991-2018 Utilimaster Aeromaster and Walk-In Vans. These vehicles were manufactured with front seat belts that do not have an emergency locking seat belt retractor or automatic locking seat belt retractor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Model years in this history: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997, 1996, 1995, 1994, 1993, 1992, 1991

Consequence and remedy

Consequence

Without retractors, the seat belts may not accommodate different size occupants, therefore the occupants may not be properly restrained in the event of a crash, increasing the risk of injury.

Remedy

Spartan will notify owners and will install seat belts with retractors, free of charge. The recall began on August 6, 2018. Owners may contact Spartan customer service at 1-800-582-3454. Spartan's number for this recall is 18019.

17V49200008/07/2017

Spartan Motors USA (Spartan) is recalling certain 2014-2017 Utilimaster Walk-In Vans. In the event of a crash, the seat belt D-ring mounting may detach, preventing the seat belt from restraining the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Model years in this history: 2017, 2016, 2015, 2014

Consequence and remedy

Consequence

A seat belt that does not keep the seat occupant restrained increases the risk of injury.

Remedy

Spartan will notify owners, and dealers will install a seat belt mounting reinforcement bracket, free of charge. The recall began on August 18, 2017. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 17020.

16V63900009/02/2016

Spartan Motors USA (Spartan) is recalling certain model year 2016 Utilimaster Walk-In Vans manufactured January 1, 2016, to August 24, 2016 and equipped with a reclining style seat. The driver's seat on the affected vehicles may recline unexpectedly.

Model years in this history: 2016

Consequence and remedy

Consequence

Unexpected reclining of the driver's seat may affect the driver's ability to control the vehicle, increasing the risk of a crash. Additionally, if the seat fails in a crash, the seat occupant would be at a greater risk of injury.

Remedy

Utilimaster will notify owners, and dealers will replace the seat with a non-reclining one, free of charge. The recall began on October 17, 2016. Owners may contact Utilimaster customer service at 1-800-582-3454. Spartan's number for this recall is 16023.

15V67000010/19/2015

Spartan Motors USA (Spartan) is recalling certain model year 2014-2015 Utilimaster Vans manufactured July 11, 2014, to September 22, 2015. The affected vehicles may be equipped with a Tire placard that indicates the wrong cargo capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Model years in this history: 2015, 2014

Consequence and remedy

Consequence

An incorrect label may result in the vehicle being overloaded which can cause tire failure and increase the risk of a crash.

Remedy

Utilimaster will notify owners and will send a label with the cargo capacity information corrected, free of charge. The recall began on December 17, 2015. Owners may contact Utilimaster customer service at 1-800-582-3454. Spartan's number for this recall is 15024.

15V66700010/16/2015

Spartan Motors USA (Spartan) is recalling certain model year 2012 Utilimaster Walk-In Vans manufactured September 26, 2011, to June 25, 2012. The affected vehicles have an undercarriage ramp that may rub against a hydraulic brake line.

Model years in this history: 2012

Consequence and remedy

Consequence

Contact between the ramp and the brake line may cause a hole in the brake line resulting in a loss of brake fluid and lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Utilimaster will notify owners, and dealers will install a new hydraulic brake line that will not contact the undercarriage ramp, free of charge. The recall began on November 25, 2015. Owners may contact Utilimaster customer service at 1-800-582-3454. Spartan's number for this recall is 15023.

15V24900004/28/2015

Spartan Motors, Inc. (Spartan) is recalling certain model year 2014 Utilitmaster Walk-In Vans manufactured December 8, 2014, to January 23, 2015, and altered by Lippert Components. Due to inadequately torqued fasteners, the driveshaft may disconnect.

Model years in this history: 2014

Consequence and remedy

Consequence

If the driveshaft disconnects there would be a loss of power delivery to the rear axle, increasing the risk of a crash.

Remedy

Spartan will notify owners, and dealers will inspect the torque of the driveshaft fasteners, tightening them as necessary, free of charge. The recall began on June 8, 2015. Owners may contact Spartan customer service at 1-800-582-3484.

15V24700004/27/2015

Spartan Motors, Inc. (Spartan) is recalling certain model year 2012-2015 Utilimaster Walk-in vans and truck body vehicles manufactured January 21, 2014, to March 12, 2015. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.

Model years in this history: 2015, 2014, 2013, 2012

Consequence and remedy

Consequence

If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.

Remedy

Spartan will notify owners, and dealers will inspect the vehicles and replace any camera that is not displaying the correct images. The recall began on June 24, 2015. Owners may contact Spartan customer service at 1-800-582-3454.

03V27500007/29/2003

ON CERTAIN WALK-IN VANS, A FUSE WAS INSTALLED BY FORD. HOWEVER, UTILIMASTER INSTALLED A WIRE. THE FUSE IS NOT COMPATIBLE WITH THE WIRE GAUGE INSTALLED BY UTILIMASTER.

Model years in this history: 2001, 2000, 1999, 1998, 1997, 1996

Consequence and remedy

Consequence

SHOULD A FAILURE OCCUR IN A VEHICLE COMPONENT SUCH AS A FAN, HEATED MIRROR AND/OR OTHER IGNITION-HOT OPTION, THE INSULATION AROUND THE WIRING TO THE FAN COULD MELT.

Remedy

OWNERS WILL BE PROVIDED WITH A REPLACEMENT FUSE. OWNER NOTIFICATION BEGAN OCTONER 1, 2003. OWNERS SHOULD CONTACT UTILIMASTER AT 1-800-582-3454.

01V22400007/03/2001

VEHICLE DESCRIPTION: WALK-IN VAN TRUCKS SUPPLIED TO FLEET ACCOUNTS. THE LED CLEARANCE LAMPS, MOUNTED AT A 30-DEGREE SET-BACK POSITION, DO NOT COMPLY WITH TWO OF THE REQUIRED TEST POINTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Model years in this history: 1999, 1998, 1997

Consequence and remedy

Consequence

THE CLEARANCE LAMPS DO NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy

OWNERS WILL BE PROVIDED WITH REMEDY INSTRUCTIONS FOR THIS CAMPAIGN AND WILL BE REIMBURSED BY UTILIMASTER FOR PARTS AND LABOR COSTS INVOLVED. OWNER NOTIFICATION BEGAN JULY 30, 2001. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT UTILIMASTER AT 1-816-765-2000.

01V17800005/31/2001

VEHICLE DESCRIPTION: WALK-IN DELIVERY VANS SUPPLIED TO FED EX (FED EX W700). A BOLT AND NUT INSTALLED THROUGH THE CHASSIS FRAME RAIL TO SUPPORT A NEW SEAT MOUNT DESIGN COULD HAVE PARTIALLY COLLAPSE A BRAKE LINE AS THE NUT WAS TIGHTENED ON THE BOLT.

Model years in this history: 2001

Consequence and remedy

Consequence

IF UNDETECTED, THIS CONDITION COULD CAUSE PARTIAL OR TOTAL LOSS OF FUNCTION OF THE FRONT BRAKES OF THE VEHICLE.

Remedy

FED EX WILL BE SUPPLIED WITH INSTRUCTIONS FOR INSPECTING FOR THE DEFECT AND HOW TO REPLACE THE DEFECTIVE BRAKE LINE IF THE PROBLEM EXISTS. FED EX WAS NOTIFIED BY TELEPHONE ON MAY 25, 2001. ONLY FED EX VEHICLES ARE INVOLVED.

01V00300001/05/2001

VEHICLE DESCRIPTION: WALK-IN DELIVERY VANS SUPPLIED TO THE UNITED STATES POSTAL SERVICE. UNDER CERTAIN SNOW CONDITIONS, IF MOISTURE GETS INTO THE BLOWER MOTOR AND SUBSEQUENTLY REFREEZES, THE BLOWER MOTOR COULD SEIZE CAUSING A RESISTOR TO OVERHEAT.

Model years in this history: 2001, 2000, 1999

Consequence and remedy

Consequence

WHEN A RESISTOR OVERHEATS, THE PLENUM COULD MELT, RESULTING IN DEFORMATION AND POSSIBLE IGNITION.

Remedy

UTILIMASTER WILL INSTALL FUSES BETWEEN THE RESISTORS AND THE POWER SUPPLY, WHICH WILL PROTECT THE RESISTOR ASSEMBLY IN THE EVENT OF AN OVERCURRENT SITUATION. AN EXISTING FUSE WILL BE RESIZED TO PROTECT THE WIRING HARNESS IN HIGH-SPEED FAN OPERATION. OWNER NOTIFICATION BEGAN JANUARY 24, 2001. ONLY US POSTAL SERVICE VEHICLES ARE INVOLVED IN THIS CAMPAIGN.

97V02700002/22/1997

WHEN THE VEHICLE IS BEING DRIVEN, THE FORCE OF THE WIND AGAINST THE HOOD CAN FORCE THE HOOD BEHIND THE BUMPER ALLOWING THE HOOD TO DROP. THIS REDUCES THE TENSION ON THE TWO RUBBER HOLD-DOWNS WHICH THEN BECOME LOOSE.

Model years in this history: 1997, 1996

Consequence and remedy

Consequence

IF BOTH TIE DOWNS COME LOOSE, THE HOOD CAN SEPARATE DURING VEHICLE OPERATION LEADING TO A POSSIBLE BROKEN WINDSHIELD AND/OR BLOCKING OF THE DRIVER'S VISION, INCREASING THE RISK OF A VEHICLE CRASH..

Remedy

DEALERS WILL ADD A METAL BRACKET AND A SECOND BUMPER ABOVE AND BEHIND THE ORIGINAL BUMPER SO THAT THE HOOD CANNOT BE PUSHED OR SLIP BEHIND THE ORIGINAL (BOTTOM) BUMPER.

96V19000010/04/1996

THESE VEHICLES ARE MISSING A PROPSHAFT RETAINER STRAP. IN THE EVENT OF A DRIVELINE DETACHMENT, THIS STRAP PREVENTS THE DRIVELINE FROM CONTACTING THE GROUND.

Model years in this history: 1996, 1995, 1994, 1993, 1992, 1991, 1990, 1989, 1988

Consequence and remedy

Consequence

IF A DRIVELINE SHOULD COMPLETELY SEPARATE FROM THE VEHICLE WHILE IT IS IN MOTION, THE DRIVELINE CAN CONTACT THE GROUND RESULTING IN A POSSIBLE LOSS OF CONTROL OF THE VEHICLE.

Remedy

DEALERS WILL INSPECT THE VEHICLES AND IF NECESSARY INSALL A PROPSHAFT RETAINER STRAP.

95V16200008/18/1995

THE TIRES/TIRE PRESSURES AND WHEELS LISTED ON THE LABEL ARE INCORRECT. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Model years in this history: 1995

Consequence and remedy

Consequence

CONSEQUENCE OF NON-COMPLIANCE: INCORRECTLY SIZED TIRES WOULD NOT HAVE SUFFICIENT LOAD CAPACITY FOR THE VEHICLE'S SPECIFIED GROSS AXLE WEIGHT RATING, INCREASING THE POTENTIAL FOR PREMATURE TIRE FAILURE.

Remedy

OWNERS WILL BE MAILED A SUPPLEMENTARY LABEL CONTAINING THE CORRECT TIRE INFORMATION AND INSTRUCTIONS FOR INSTALLING THE LABEL ON VEHICLES. IF OWNERS PREFER, THEIR DEALER CAN INSTALL THE LABEL FOR THEM.

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