Recall directory / Starcraft Bus / QUEST

Model-level recall history

Starcraft Bus QUEST recalls by year

Explore official NHTSA model-level records from 2006 through 2022. Choose a year to review consequences, remedies, campaign numbers, and instructions for that year and model.

65NHTSA recall records
10unique campaigns
17model years represented

Year-by-year record count

Recall history across model years

Affected systems

Frequently represented components

Component counts describe records in the NHTSA dataset, not failure rates.

Equipment adaptive/mobility25 records across 4 unique campaigns
Structure: Body14 records across 1 unique campaign
Seats12 records across 2 unique campaigns
Structure: Body: Roof and pillars11 records across 1 unique campaign
Other: School bus stop arm assembly2 records across 1 unique campaign
Fuel system, diesel1 records across 1 unique campaign

Campaign history

Recently reported Starcraft Bus QUEST campaigns

Campaigns are grouped across the model years represented on this page.

24V42900006/12/2024

Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Model years in this history: 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009

Consequence and remedy

Consequence

An insufficient restraining barrier can increase the risk of injury in a crash.

Remedy

Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.

24V37000005/28/2024

Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."

Model years in this history: 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010

Consequence and remedy

Consequence

A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.

Remedy

Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.

18V72200010/15/2018

Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Model years in this history: 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010

Consequence and remedy

Consequence

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

Remedy

Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 05-0886.

18V64000009/18/2018

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Model years in this history: 2017, 2014

Consequence and remedy

Consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy

Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

17V78000012/06/2017

Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Bus Prodigy, Prodigy LP, and Quest school buses. The screws used to secure the floor in these buses may be too long and can damage the fuel lines underneath.

Model years in this history: 2017

Consequence and remedy

Consequence

If the fuel lines are damaged from the screws that are too long, fuel may leak and cause an engine stall, increasing the risk of a crash. Additionally, the leaking fuel may increase the risk of a fire.

Remedy

Forest River has notified owners, and dealers will inspect the fuel lines, replacing them as necessary, and will install shorter length screws to secure the floor, free of charge. The recall began on December 14, 2017. Owners may contact Starcraft customer service at 1-800-348-7440. Forest River's number for this recall is 05-0592.

16V38600006/01/2016

Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Model years in this history: 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006

Consequence and remedy

Consequence

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy

Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.

16V22700004/20/2016

Forest River, Inc. (Forest River) is recalling certain model year 2015-2016 Starcraft Prodigy and Quest school buses manufactured January 29, 2016, to February 25, 2016. These vehicles are equipped with seats that may separate from the base frame due to bolt failure.

Model years in this history: 2016, 2015

Consequence and remedy

Consequence

In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.

Remedy

Forest River will notify owners, and dealers will replace the seats free of charge. The recall began on June 7, 2016. Owners may contact Forest River customer service at 1-574-262-2212. Forest River's number for this recall is 5-04162016-0174.

16V01600001/19/2016

Forest River, Inc. (Forest River) is recalling certain model year 2015-2016 Starcraft Quest, and XL school buses manufactured June 1, 2015, to November 1, 2015, equipped with certain Transpec T6000, T6100, and T7000 series school bus stop arms. The affected stop arms have a reflective decal that may peel loose from the stop arm. As such, these stop arms fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 131, "School Bus Pedestrian Safety Devices."

Model years in this history: 2016, 2015

Consequence and remedy

Consequence

Without a reflective decal, the stop arms would have reduced visibility to other drivers, increasing the risk of a crash.

Remedy

Forest River will notify owners, and their dealers will replace the stop arm blade assembly, free of charge. The recall began on February 4, 2016. Owners may contact Forest River customer service at 1-800-348-7440 or the manufacturer of the stop arms at 1-800-951-7867. Forest River's number for this recall is 5-12222015-0125.

15V76700011/18/2015

Forest River, Inc. (Forest River) is recalling certain model year 2006-2014 Starcraft Prodigy and Quest school buses manufactured January 1, 2006, to September 26, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Model years in this history: 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006

Consequence and remedy

Consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy

Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2015. Owners may contact Forest River customer service at 1-800-348-7440 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.

14V73000011/13/2014

Forest River, Inc. (Forest River) is recalling certain 2010-2012 Starcraft Bus Quest and Prodigy school buses manufactured January 13, 2010, to November 17, 2011 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Model years in this history: 2012, 2011, 2010

Consequence and remedy

Consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy

Starcraft Bus will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 9, 2015. Owners may contact Forest River customer service at 1-219-533-5934, or Ricon customer service at 1-800-322-2884.