23V76100011/10/2023
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Model years in this history: 2024, 2023
Consequence and remedy
Consequence
A relay that overheats can increase the risk of a fire.
Remedy
Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
23V24500004/06/2023
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Model years in this history: 2023
Consequence and remedy
Consequence
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Prevost will inspect, and replace the grommet if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-13.
23V24600004/06/2023
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel was not installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Model years in this history: 2023
Consequence and remedy
Consequence
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Prevost will inspect and install the grommet, if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-14.
22V22100004/06/2022
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Model years in this history: 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010
Consequence and remedy
Consequence
An overheated alternator bearing can increase the risk of a fire.
Remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
19V11800002/21/2019
Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
Model years in this history: 2018, 2017, 2016, 2015
Consequence and remedy
Consequence
If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Remedy
Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-03.
17V73700011/20/2017
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Model years in this history: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011
Consequence and remedy
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
17V61800010/04/2017
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Model years in this history: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008
Consequence and remedy
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
17V29900005/02/2017
Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
Model years in this history: 2016, 2015, 2014
Consequence and remedy
Consequence
If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11.
15V72500011/03/2015
Prevost Cars, Inc. (Prevost) is recalling certain model year 2016 X3-45 VIP, H3-45 VIP, and H3-45 coaches manufactured June 17, 2015 to August 14, 2015. Studs that attach the independent front suspension to the vehicle frame may fail and allow a front wheel to turn unexpectedly.
Model years in this history: 2016
Consequence and remedy
Consequence
A wheel that turns unexpectedly may cause a loss of vehicle control and increase the risk of a crash.
Remedy
Prevost will notify owners, and dealers will replace the affected studs, free of charge. The recall began on November 24, 2015. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR15-52.
15V11900003/02/2015
Prevost Cars, Inc. (Prevost) is recalling certain model year 2014-2015 Prevost XLII-45, X3-45, X3-45 VIP, H3-41, H3-45, and H3-45 VIP motorcoaches manufactured July 23, 2013, to November 28, 2014, and equipped with certain Kidde plastic valve disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is pressed.
Model years in this history: 2015, 2014
Consequence and remedy
Consequence
In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the bus occupants.
Remedy
Prevost will notify owners, and dealers will inspect and replace the fire extinguisher if necessary, free of charge. The recall began March 27, 2015. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-03.
13V65000012/26/2013
Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2013 X3-45 VIP motorhomes, H3 VIP motorhomes and XLII-45 Entertainers and model year 2012-2014 model year X3-45, H3-41, H3-45 coaches manufactured June 6, 2011, through May 17, 2013, equipped with JAKO windshield wiper motors, model SWF403195. In the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.
Model years in this history: 2013, 2012
Consequence and remedy
Consequence
Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on February 26, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-02.
13V15000004/19/2013
Prevost is recalling certain model year 2012-2013 X3-45 VIP, 2006-2013 H3-45 VIP, and 2006-2011 XLII-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. These vehicles were manufactured between October 31, 2003, through April 10, 2013. On the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. Specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.
Model years in this history: 2013, 2012
Consequence and remedy
Consequence
In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. This could increase the risk of personal injury.
Remedy
Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013. Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-26.
13V03900002/07/2013
Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
Model years in this history: 2013, 2012
Consequence and remedy
Consequence
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Remedy
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
