25V85300012/10/2025
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Model years in this history: 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001
Consequence and remedy
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
25V45700007/08/2025
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Model years in this history: 2026, 2025
Consequence and remedy
Consequence
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
23V24000004/05/2023
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Model years in this history: 2021, 2020, 2019
Consequence and remedy
Consequence
Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy
MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
21V97100012/15/2021
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Model years in this history: 2021, 2020, 2019
Consequence and remedy
Consequence
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.
21V74800009/24/2021
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
Model years in this history: 2021, 2020, 2019, 2018, 2017
Consequence and remedy
Consequence
MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
Remedy
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
21V73700009/23/2021
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
Model years in this history: 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005
Consequence and remedy
Consequence
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
21V36400005/18/2021
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Model years in this history: 2020, 2019, 2018, 2017
Consequence and remedy
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.
21V06300002/10/2021
Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.
Model years in this history: 2021, 2020, 2019, 2018
Consequence and remedy
Consequence
The power cables may chafe, increasing the risk of a fire.
Remedy
MCI will notify owners, and dealers will inspect and if necessary, correct the clearance for the power cables in the battery compartment, free of charge. The recall began March 12, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-003.
20V52600008/31/2020
Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
Model years in this history: 2020, 2019, 2018, 2017
Consequence and remedy
Consequence
The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.
Remedy
MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 486.
20V35200006/12/2020
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
Model years in this history: 2020, 2019, 2018
Consequence and remedy
Consequence
If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
Remedy
MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.
20V24200004/29/2020
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
Model years in this history: 2020, 2019, 2018, 2017, 2016
Consequence and remedy
Consequence
Inability to use the seat belt may increase the risk of injury in the event of a crash.
Remedy
MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.
20V23300004/27/2020
Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Model years in this history: 2019, 2018, 2017, 2016, 2015, 2014
Consequence and remedy
Consequence
A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
Remedy
MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.
19V34400005/03/2019
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Model years in this history: 2019, 2018
Consequence and remedy
Consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
19V02700001/07/2019
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Model years in this history: 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001
Consequence and remedy
Consequence
Loss of steering control may increase the risk of a crash.
Remedy
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
18V69200010/03/2018
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Model years in this history: 2019, 2018
Consequence and remedy
Consequence
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Remedy
MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.
18V22300004/09/2018
Motor Coach Industries (MCI) is recalling certain 2018 J4500 vehicles. The left rear taillight harness branch of the engine compartment wiring may contact the engine coolant tank causing a loss of power to the left taillight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Model years in this history: 2018
Consequence and remedy
Consequence
If the left taillight does not work, the coach would have reduced visibility to other drivers, increasing the risk of a crash.
Remedy
MCI will notify owners, and dealers will inspect the left taillight wiring harness, re-routing and repairing it as necessary, free of charge. The recall began on April 23, 2018. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 461.
18V22500004/09/2018
Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 motor coaches. The rear left hand window may separate from the vehicle.
Model years in this history: 2018
Consequence and remedy
Consequence
If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury.
Remedy
MCI will notify owners, and dealers will check the rear left hand window to make sure that it is securely installed, correcting it as necessary, free of charge. MCI issued owners an interim notification on June 8, 2018. The recall began on August 24, 2018. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 463.
17V68700010/30/2017
Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 buses. The primary air line was incorrectly hooked to the secondary air pressure gauge and the secondary air line was hooked to the primary air pressure gauge. As such, these buses fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Model years in this history: 2018
Consequence and remedy
Consequence
The incorrect air pressure readings may increase the risk of a crash by delaying the driver's reaction to addressing the low air condition.
Remedy
MCI will notify owners, and dealers will inspect the air lines for proper connection, repairing them as necessary, free of charge. The recall began on December 12, 2017. Owners may contact MCI customer service at 1-800-241-29471. MCI's number for this recall is SB 455.
17V36000006/02/2017
Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Model years in this history: 2017, 2016, 2015, 2014
Consequence and remedy
Consequence
If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Remedy
MCI will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. The recall began on July 14, 2017. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 454.
17V20700003/27/2017
Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
Model years in this history: 2016, 2015, 2014, 2013
Consequence and remedy
Consequence
If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Remedy
Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.
16V70200009/30/2016
Motor Coach Industries (MCI) is recalling certain model year 2017 J4500 motorcoaches manufactured March 14, 2016, to August 23, 2016. The affected vehicles may experience a multiplexing programming error that will not provide any visual or audible warnings if the vehicle's primary service brake air reservoir system has low pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Model years in this history: 2017
Consequence and remedy
Consequence
If the driver is unaware that the service brakes have low air pressure, the brakes may apply automatically, increasing the risk of a crash.
Remedy
MCI will notify owners, and dealers will correct the programming of the multiplexing system, free of charge. The recall began on October 18, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 439.
16V51000007/06/2016
Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
Model years in this history: 2016, 2015
Consequence and remedy
Consequence
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Remedy
MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
16V02000001/20/2016
Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Model years in this history: 2015, 2013, 2012, 2011
Consequence and remedy
Consequence
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy
MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
15V86200012/22/2015
Motor Coach Industries (MCI) is recalling certain model year 2016 MCI J4500 motor coaches manufactured August 26, 2015, to December 3, 2015, and equipped with Kiel passenger seats. During assembly, one of the seat mounting bolts was installed incorrectly.
Model years in this history: 2016
Consequence and remedy
Consequence
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.
Remedy
MCI will notify owners, and dealers will correct the seat mounting, free of charge. The recall began on January 12, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 430.
