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Recall directory / Keystone / PASSPORT

Model-level recall history

Keystone PASSPORT recalls by year

Explore official NHTSA model-level records from 2007 through 2022. Choose a year to review consequences, remedies, campaign numbers, and instructions for that year and model.

56NHTSA recall records
27unique campaigns
16model years represented

Year-by-year record count

Recall history across model years

202210 records20213 records20201 record20193 records20184 records20173 records20164 records20154 records20144 records20134 records20123 records20113 records20103 records20092 records20082 records20073 records

Affected systems

Frequently represented components

Component counts describe records in the NHTSA dataset, not failure rates.

Equipment18 records across 6 unique campaigns
Equipment: Recreational vehicle/trailer8 records across 8 unique campaigns
Equipment: Appliance: Air conditioner7 records across 1 unique campaign
Suspension: Rear: Axle: Non-powered axle assembly6 records across 4 unique campaigns
Equipment: Recreational vehicle/trailer: Lpg systems3 records across 1 unique campaign
Electrical system2 records across 2 unique campaigns
Equipment: Other: Labels2 records across 1 unique campaign
Equipment: Recreational vehicle/trailer: 120/240 vac electrical system: Wiring1 records across 1 unique campaign
Power train: Axle assembly1 records across 1 unique campaign
Power train: Axle hubs1 records across 1 unique campaign
Structure1 records across 1 unique campaign
Structure: Body1 records across 1 unique campaign
Suspension: Multiple axle1 records across 1 unique campaign
Tires1 records across 1 unique campaign
Tires: Temporary/emergency spare tire1 records across 1 unique campaign
Trailer hitches1 records across 1 unique campaign
Wheels: Rim1 records across 1 unique campaign

Campaign history

Recently reported Keystone PASSPORT campaigns

Campaigns are grouped across the model years represented on this page.

22V60400008/09/2022

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Model years in this history: 2022

Consequence and remedy

Consequence

An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy

Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.

22V20800003/31/2022

Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Model years in this history: 2022

Consequence and remedy

Consequence

Loose wiring can cause an electrical arc or short, increasing the risk of fire.

Remedy

Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.

22V20600003/30/2022

Keystone RV Company (Keystone) is recalling certain 2022 Passport travel trailers. The trailers were built with the incorrect size axles and tires, which could cause the vehicle to become overloaded.

Model years in this history: 2022

Consequence and remedy

Consequence

An overloaded vehicle increases the risk of a crash.

Remedy

Dealers will replace the axles, tires, and rims, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-429.

22V19500003/28/2022

Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.

Model years in this history: 2022

Consequence and remedy

Consequence

Trailer separation from a tow vehicle can increase the risk of a crash or injury.

Remedy

Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-427.

22V14400003/11/2022

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Model years in this history: 2022

Consequence and remedy

Consequence

Inoperable safety alarms increase the risk of injury.

Remedy

Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.

21V70800009/13/2021

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Model years in this history: 2021, 2020, 2019

Consequence and remedy

Consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

21V29200004/26/2021

Keystone RV Company (Keystone) is recalling certain 2021 Passport 282QB, 2400RB, 2704RK trailers. The safety chains installed are underrated for the Gross Vehicle Weight Rating (GVWR).

Model years in this history: 2021

Consequence and remedy

Consequence

Underrated chains can allow the trailer to detach from the tow vehicle, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the safety chains, free of charge. Owners letters were mailed June 2, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-410.

21V24000004/06/2021

Keystone RV Company (Keystone) is recalling certain 2021 Passport 282QB trailers equipped with a rear compartment door. The spare tire is mounted to the rear wall in a way that obstructs the view of the left taillight.

Model years in this history: 2021

Consequence and remedy

Consequence

A taillight not visible to other drivers increases the risk of a crash.

Remedy

Keystone will notify owners, and dealers will relocate the spare, free of charge Owner notification letters were mailed April 30, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-405.

18V84300011/28/2018

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Model years in this history: 2019

Consequence and remedy

Consequence

If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

18V72300010/15/2018

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Model years in this history: 2019

Consequence and remedy

Consequence

If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

18V18700003/22/2018

Keystone RV Company (Keystone) is recalling certain 2018 Passport recreational trailers, models 153ML, 171EXP, 175BH, 195RB, 199ML, 217EXP and 239ML. The spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.

Model years in this history: 2018

Consequence and remedy

Consequence

If the spare tire and carrier detaches from the trailer while it is being towed, it can increase the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect the spare tire carrier mounting and install reinforcing backers if necessary, free of charge. The recall began on April 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-311.

18V14300003/02/2018

Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.

Model years in this history: 2018

Consequence and remedy

Consequence

The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.

Remedy

Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.

17V75500011/22/2017

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Model years in this history: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007

Consequence and remedy

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

16V60000008/15/2016

Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Model years in this history: 2017, 2016, 2015, 2014, 2013, 2012, 2011

Consequence and remedy

Consequence

If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Remedy

Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

16V29100005/11/2016

Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.

Model years in this history: 2017, 2016

Consequence and remedy

Consequence

If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.

Remedy

Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.

15V31700005/27/2015

Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Model years in this history: 2015

Consequence and remedy

Consequence

If the room extends while vehicle is in motion, there is an increased risk of a crash.

Remedy

Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

15V20700004/07/2015

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Model years in this history: 2016, 2015

Consequence and remedy

Consequence

If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

14V12000003/12/2014

Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.

Model years in this history: 2014

Consequence and remedy

Consequence

With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.

13V33800008/02/2013

Keystone RV Company (Keystone) is recalling certain model year 2013 Bullet and Passport trailers manufactured October 1, 2012, through March 5, 2013. The mounting fasteners for the stabilizer jacks may fail causing the jack to become loose and separate from the vehicle.

Model years in this history: 2013

Consequence and remedy

Consequence

If the fasteners fail and the jack separates from the vehicle, it would become a road hazard, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the mounting fasteners. The recall is expected to begin in August 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's recall number is 13-196.

13V15500004/23/2013

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Model years in this history: 2014, 2013

Consequence and remedy

Consequence

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

11V51300010/17/2011

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2012 PASSPORT TRAVEL TRAILERS MANUFACTURED FROM SEPTEMBER 15, 2011, THROUGH SEPTEMBER 28, 2011. THE REAR LIVING ROOM IS MISSING AN EGRESS WINDOW.

Model years in this history: 2012

Consequence and remedy

Consequence

IN THE EVENT THAT AN EMERGENCY EVACUATION IS NECESSARY, THE ABSENCE OF AN EGRESS WINDOW WILL INCREASE THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL REPLACE THE WINDOW CURRENTLY INSTALLED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

10V47800010/05/2010

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Model years in this history: 2011

Consequence and remedy

Consequence

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy

DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

09V31100007/28/2009

KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RECREATIONAL VEHICLES MANUFACTURED FROM MAY 12 THROUGH JUNE 19, 2009. THE GLASS MAY NOT BE PROPERLY ADHERED TO THE DOOR IN CERTAIN MICHEF BRAND MODEL EM925RZT MICROWAVE OVENS. ONLY THOSE VEHICLES WITH THE FOLLOWING MICHEF MICROWAVE SERIAL NUMBER RANGE 1363901000001 AND 1353901000756 ARE INCLUDED IN THE RECALL.

Model years in this history: 2010

Consequence and remedy

Consequence

THE MICROWAVE IS INSTALLED IN AN OVERHEAD CABINET. THE GLASS COULD FALL OUT AND INJURE A NEARBY PERSON.

Remedy

KEYSTONE RV WILL NOTIFY OWNERS AND REPLACE THE MICROWAVE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

09V22800006/18/2009

KEYSTONE IS RECALLING 52 MY 2010 PASSPORT TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THESE VEHICLES WERE MANUFACTURED WITH INCORRECT AXLE(S). THE AXLE RATING MAY NOT MATCH THE SPECIFICATIONS LISTED ON THE FEDERAL CERTIFICATION LABEL AND THE TIRE AND LOADING LABEL.

Model years in this history: 2010

Consequence and remedy

Consequence

TOWING A VEHICLE WITH THE AXLE LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND AN INCREASED RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT THE AXLE RATING TAGS, COMPARE TO THE FEDERAL CERTIFICATION LABEL AND THEN IF THEY DO NOT MATCH EITHER REPLACE THE AXLE IF UNDER RATED OR REPLACE THE LABELS IF OVER RATED. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

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2022 Keystone PASSPORT10 records2021 Keystone PASSPORT3 records2020 Keystone PASSPORT1 records2019 Keystone PASSPORT3 records2018 Keystone PASSPORT4 records2017 Keystone PASSPORT3 records2016 Keystone PASSPORT4 records2015 Keystone PASSPORT4 records2014 Keystone PASSPORT4 records2013 Keystone PASSPORT4 records2012 Keystone PASSPORT3 records2011 Keystone PASSPORT3 records