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Recall directory / Isuzu / NQR

Model-level recall history

Isuzu NQR recalls by year

Explore official NHTSA model-level records from 2003 through 2020. Choose a year to review consequences, remedies, campaign numbers, and instructions for that year and model.

46NHTSA recall records
16unique campaigns
16model years represented

Year-by-year record count

Recall history across model years

20203 records20194 records20183 records20175 records20166 records20155 records20143 records20133 records20124 records20112 records20091 record20081 record20072 records20062 records20041 record20031 record

Affected systems

Frequently represented components

Component counts describe records in the NHTSA dataset, not failure rates.

Equipment11 records across 2 unique campaigns
Power train: Axle hubs7 records across 1 unique campaign
Suspension: Rear: Springs: Leaf spring assembly: U-bolt, leaf spring to axle5 records across 1 unique campaign
Power train3 records across 1 unique campaign
Structure: Frame and members3 records across 1 unique campaign
Engine and engine cooling2 records across 1 unique campaign
Fuel system, diesel2 records across 1 unique campaign
Fuel system, diesel: Storage: Tank assembly2 records across 1 unique campaign
Power train: Driveline: Driveshaft2 records across 1 unique campaign
Steering2 records across 1 unique campaign
Wheels: Lugs/nuts/bolts/studs2 records across 1 unique campaign
Electrical system: Instrument cluster/panel1 records across 1 unique campaign
Equipment: Electrical1 records across 1 unique campaign
Equipment: Other: Labels1 records across 1 unique campaign
Seat belts: Front: Webbing1 records across 1 unique campaign
Vehicle speed control1 records across 1 unique campaign

Campaign history

Recently reported Isuzu NQR campaigns

Campaigns are grouped across the model years represented on this page.

21V19400003/19/2021

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Model years in this history: 2020, 2019, 2018, 2017, 2016

Consequence and remedy

Consequence

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Remedy

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

20V02500001/17/2020

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Model years in this history: 2020

Consequence and remedy

Consequence

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Remedy

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

19V83500011/20/2019

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Model years in this history: 2020, 2019

Consequence and remedy

Consequence

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Remedy

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

19V66300009/18/2019

Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.

Model years in this history: 2019, 2018

Consequence and remedy

Consequence

Unexpected loss of steering increases the risk of a crash.

Remedy

Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457-1726.

19V06400002/08/2019

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.

Model years in this history: 2019

Consequence and remedy

Consequence

An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy

Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.

17V72600011/14/2017

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

Model years in this history: 2018, 2017, 2016, 2015, 2014, 2013, 2012

Consequence and remedy

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.

17V19100003/21/2017

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.

Model years in this history: 2017, 2016, 2015, 2014, 2013, 2012, 2011

Consequence and remedy

Consequence

The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.

Remedy

Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

17V10500002/17/2017

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.

Model years in this history: 2017, 2016, 2015

Consequence and remedy

Consequence

If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.

Remedy

Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

16V10500002/24/2016

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately loading and maintaining the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Model years in this history: 2016

Consequence and remedy

Consequence

If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.

Remedy

Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

15V77800011/20/2015

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.

Model years in this history: 2015, 2014, 2013, 2012

Consequence and remedy

Consequence

In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.

Remedy

Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

12V56200012/03/2012

Phenix Enterprises, Inc. (Phenix) is recalling certain model year 2009 and 2011 trucks manufactured from July 22, 2008, through December 16, 2011, equipped with a Sure Power battery separator, part number 16511893 (model 1314). Suspect vehicles, in their as-built configuration, had a Sure Power battery separator installed on the inboard side of the curb side rail. These battery separators may overheat.

Model years in this history: 2011

Consequence and remedy

Consequence

If the battery separator overheats it can result in smoke and possibly a fire.

Remedy

Phenix will notify owners and replace the battery separator free of charge. Owners may contact Phenix at 1-800-736-9790.

11V41500008/15/2011

ISUZU IS RECALLING CERTAIN MODEL YEAR 2012 N-SERIES TRUCKS EQUIPPED WITH GASOLINE ENGINES, MANUFACTURED FROM APRIL 27, 2011, THROUGH JULY 26, 2011. DUE TO A CALIBRATION ERROR IN THE ECM SOFTWARE, IN THE EVENT OF A FAILURE OR MALFUNCTION OF THE BRAKE PEDAL SWITCH, APPLICATION OF THE BRAKE PEDAL WILL NOT CAUSE THE CRUISE CONTROL TO BE CANCELED.

Model years in this history: 2012

Consequence and remedy

Consequence

THIS CONDITION COULD RESULT IN A VEHICLE CRASH.

Remedy

ISUZU WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE ECM SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT ISUZU AT 1-866-455-7595.

10V63600012/15/2010

ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.

Model years in this history: 2007, 2006

Consequence and remedy

Consequence

IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.

09V04200002/04/2009

IZUSU IS RECALLING 2,836 MY 2008-2009 NPR/NQR AND NRR, GMC W3500, 4500 AND 5500, CHEVROLET W3500, 4500 AND 5500 TRUCKS. THE PROPELLER SHAFT WAS MANUFACTURED WITH INSUFFICIENT HIGH FREQUENCY HEAT TREATMENT. AS A RESULT, THE AFFECTED PORTION OF THE PROPELLER SHAFT MAY NOT MAINTAIN ITS DURABILITY THROUGH THE EXPECTED VEHICLE USEFUL LIFE.

Model years in this history: 2009, 2008

Consequence and remedy

Consequence

THE PROPELLER SHAFT COULD BREAK OFF WHILE THE VEHICLE IS BEING DRIVING, WHICH WOULD RESULT IN THE VEHICLE STALLING AND COASTING TO A STOP, OR LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE THE PROPELLER SHAFT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2009. OWNERS MAY CONTACT ISUZU AT 1-866-441-9638.

08V25100006/05/2008

ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.

Model years in this history: 2007, 2006

Consequence and remedy

Consequence

FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy

DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..

05V16800004/20/2005

ON CERTAIN TRUCKS EQUIPPED WITH RPO IK9, DUE TO INSUFFICIENT DURABILITY AND TESTING, THE FUEL SWITCHING MANIFOLD SOLENOIDS LACK WATER OR SALT INTRUSION RESISTANCE, WHICH CAN LEAD TO FAILURE OF ONE OR MORE SOLENOIDS. FUEL SWITCHING MANIFOLD SOLENOID FAILURE WILL CAUSE INCORRECT FUEL DELIVERY RESULTING IN FUEL OVERFLOW FROM THE FUEL FILLER NECK.

Model years in this history: 2004, 2003

Consequence and remedy

Consequence

OVERFLOW FUEL MAY RESULT IN HIGH AMOUNT OF DIESEL FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy

DEALERS WILL REPLACE THE SOLENOID VALVE ASSEMBLY WITH AN IMPROVED ASSEMBLY INCLUDING ADDITIONAL DETECTION CIRCUIT AND ENHANCED WATER RESISTANCE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 27, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.

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2020 Isuzu NQR3 records2019 Isuzu NQR4 records2018 Isuzu NQR3 records2017 Isuzu NQR5 records2016 Isuzu NQR6 records2015 Isuzu NQR5 records2014 Isuzu NQR3 records2013 Isuzu NQR3 records2012 Isuzu NQR4 records2011 Isuzu NQR2 records2009 Isuzu NQR1 records2008 Isuzu NQR1 records