Model-level recall history

Eldorado AXESS recalls by year

Explore official NHTSA model-level records from 2004 through 2023. Choose a year to review consequences, remedies, campaign numbers, and instructions for that year and model.

56NHTSA recall records

17unique campaigns

20model years represented

Critical safety flags appear in this model history.

1 records include a Do Not Drive flag. Open the applicable model year and confirm your exact VIN before taking action.

Year-by-year record count

Recall history across model years

Affected systems

Frequently represented components

Component counts describe records in the NHTSA dataset, not failure rates.

Engine and engine cooling: Engine9 records across 1 unique campaign

Electrical system8 records across 1 unique campaign

Seats6 records across 1 unique campaign

Engine and engine cooling5 records across 2 unique campaigns

Power train: Driveline: Driveshaft5 records across 1 unique campaign

Fuel system, diesel: Fuel injection system: Fuel rail4 records across 1 unique campaign

Fuel system, other3 records across 1 unique campaign

Fuel system, other: Storage: Tank assembly: Pressure relief devices3 records across 1 unique campaign

Engine and engine cooling: Engine: Other fuel types: Turbo/supercharger2 records across 1 unique campaign

Steering2 records across 1 unique campaign

Vehicle speed control: Accelerator pedal2 records across 1 unique campaign

Equipment1 records across 1 unique campaign

Interior lighting1 records across 1 unique campaign

Power train: Axle assembly1 records across 1 unique campaign

Seat belts1 records across 1 unique campaign

Seat belts: Front: Buckle assembly1 records across 1 unique campaign

Steering: Linkages: Tie rod assembly1 records across 1 unique campaign

Suspension: Front1 records across 1 unique campaign

Campaign history

Recently reported Eldorado AXESS campaigns

Campaigns are grouped across the model years represented on this page.

23V81100012/04/2023

Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Model years in this history: 2023, 2022, 2021, 2020, 2019

Consequence and remedy

Consequence

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy

Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.

22V55100007/28/2022

Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2021-2022 ENC Axess vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

Model years in this history: 2022, 2021

Consequence and remedy

Consequence

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gears, as necessary, free of charge. All vehicles were remedied by December 2022. Owners may contact Eldorado National-California customer service at 1-951-684-6868.

21V33000005/10/2021

Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2017-2020 Axess, EXRM, and XHF vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Model years in this history: 2020, 2019, 2018, 2017

Consequence and remedy

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 18, 2021. Owners may contact Eldorado National-California customer service at 1-951-684-6868.

20V22300004/20/2020

Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2018-2020 EZ Rider, XHF, and Axess vehicles powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRDs) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Model years in this history: 2020, 2019, 2018

Consequence and remedy

Consequence

If the fuel system ruptures from being exposed to heat, there would be an increased the risk of injury.

Remedy

Eldorado National-California will work with Agility to notify customers, and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Eldorado National-California customer service at 1-909-591-9557.

17V68500010/27/2017

Eldorado National-California, Inc. (Eldorado National) is recalling certain 2017 Axess, E-Z Rider, XHF, and Arrivo buses, equipped with certain Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.

Model years in this history: 2017

Consequence and remedy

Consequence

If the seat belt becomes stuck in the locked position, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.

Remedy

Eldorado National will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on December 1, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.

17V55700009/07/2017

Eldorado National-California, Inc. (Eldorado National) is recalling certain 2015 35-foot and 40-foot Axess transit buses. The front suspension link rod clamps may not be properly torqued, allowing the link rod to loosen.

Model years in this history: 2015

Consequence and remedy

Consequence

A loose link rod can decrease steering ability, increasing the risk of a crash.

Remedy

Eldorado National will notify owners, and dealers will inspect the clamp for proper torque, installing new bolts as necessary, free of charge. The recall began on November 7, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.

Do Not Drive16V69700009/27/2016

Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2016 Axess transit buses manufactured May 1, 2016, to September 20, 2016. The affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.

Model years in this history: 2016

Consequence and remedy

Consequence

Bearing failure may increase the risk of a crash.

Remedy

Eldorado has notified owners, and dealers will inspect the wheel bearings and add grease as necessary, free of charge. The recall began on September 28, 2016. Owners may contact Eldorado customer service at 1-909-591-9557. Note: Eldorado is advising that vehicles with the affected axles are removed from operation until the recall has been remedied.

16V01200001/14/2016

Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Model years in this history: 2015, 2014, 2013, 2012, 2011, 2010

Consequence and remedy

Consequence

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Remedy

Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.

15V31600005/27/2015

Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2015 Axess, E-Z Rider II, and XHF vehicles manufactured July 1, 2007, to May 2, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Model years in this history: 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007

Consequence and remedy

Consequence

If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy

Cummins has notified owners on behalf of Eldorado, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Eldorado customer service at 1-909-591-9557 or Cummins customer service at 1-800-343-7357.

15V15500003/17/2015

ElDorado National-California, Inc. (ElDorado) is recalling certain model year 2014 ElDorado National E-Z Rider II and ElDorado National California Axess buses manufactured January 2, 2014, to December 31, 2014. The affected buses have front axles whose tie rod nuts may be improperly torqued.

Model years in this history: 2014

Consequence and remedy

Consequence

If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.

Remedy

ElDorado will notify owners, and dealers will inspect the tie rod nut torque and replace the parts, as necessary, free of charge. The recall began on April 2, 2015. Owners may contact Eldorado customer service at 1-909-591-9557.

14V68500010/31/2014

Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2008-2009 Axess, E-Z Rider II, XHF, Escort RE-A, and Transmark RE vehicles manufactured April 1, 2008, to December 30, 2008. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.

Model years in this history: 2009, 2008

Consequence and remedy

Consequence

If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.

Remedy

Eldorado has notified owners, and dealers will replace the affected pedal assemblies, free of charge. The recall began on December 8, 2014. Owners may contact Eldorado customer service at 1-909-591-9557.

14V03000002/04/2014

Eldorado National (California), Inc. (Eldorado) is recalling certain model year 2005-2012 Axess, 2006-2013 E-Z Rider II and 2013 Passport buses equipped with Sure Power-brand battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Model years in this history: 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005

Consequence and remedy

Consequence

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy

Eldorado will notify owners, and dealers will replace the equalizers or converters, free of charge. The recall began on February 15, 2014. Owners may contact Eldorado at 1-909-591-9557. Eldorado's number for this recall is EQ-14-002.

12V51300010/19/2012

Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.

Model years in this history: 2011

Consequence and remedy

Consequence

In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.

Remedy

Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.

12V46900009/25/2012

Eldorado National-California (Eldorado) is recalling certain model year 2006-2008 vehicles equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak.

Model years in this history: 2008, 2005

Consequence and remedy

Consequence

Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash.

Remedy

Eldorado will notify owners and dealers. The recall began on October 16, 2013. Owners may contact Eldorado National at 905-591-9557 or Thor Industries at 937-596-7965.

11V43200008/22/2011

ELDORADO IS RECALLING CERTAIN MODEL YEAR 2011 COMMERCIAL BUSES, MODELS EZ RIDER II MAX, TRANSMARK, XHF, AND AXESS, MANUFACTURED FROM NOVEMBER 1, 2010, THROUGH MARCH 31, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Model years in this history: 2004

Consequence and remedy

Consequence

IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy

ELDORADO IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR ELDORADO AT 1-909-591-9557.

09V40700010/13/2009

ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2002-2010 TRANSIT BUSES, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Model years in this history: 2007

Consequence and remedy

Consequence

A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy

ELDORADO NATIONAL WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ELDORADO NATIONAL AT 1-909-591-9557.

08V07300002/15/2008

ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 106 MY 2004-2007 AXESS, E-Z RIDER II AND TRANSMARK RE REAR ENGINE BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES AND EQUIPPED WITH THE CM850 FUEL SYSTEM. THE ENGINE HIGH PRESSURE FUEL LINES FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL ARE PRONE TO FAILURE. THE FUEL LINE FAILURES HAVE BEEN DETERMINED TO BE CAUSED BY PROLONGED VIBRATION. FAILURE TYPICALLY OCCURS AT OR UNDER THE FUEL LINE FITTING ATTACHMENTS. FAILURE OF THE FUEL LINE INTRODUCES HIGH PRESSURE ATOMIZED DIESEL FUEL INTO THE ENGINE COMPARTMENT.

Model years in this history: 2007, 2006, 2005, 2004

Consequence and remedy

Consequence

FUEL INTO THE ENGINE COMPARTMENT CREATES A RISK OF FIRE DUE TO POSSIBLE IGNITION WHEN THE FUEL VAPOR COMES IN CONTACT WITH HOT SURFACES.

Remedy

ENC WILL WORK WITH CUMMINS TO INSTALL A SUPPORT BRACKET ON THE HIGH PRESSURE FUEL LINES FREE OF CHARGE. THE RECALLBEGAN ON MARCH 11, 2008. OWNERS MAY CONTACT ELDORADO NATIONAL - CALIFORNIA AT 909-591-9557.

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2023 Eldorado AXESS1 records 2022 Eldorado AXESS2 records 2021 Eldorado AXESS2 records 2020 Eldorado AXESS4 records 2019 Eldorado AXESS4 records 2018 Eldorado AXESS3 records 2017 Eldorado AXESS3 records 2016 Eldorado AXESS1 records 2015 Eldorado AXESS3 records 2014 Eldorado AXESS3 records 2013 Eldorado AXESS2 records 2012 Eldorado AXESS3 records