ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Consequence
IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy
NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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