ON CERTAIN TRAVEL TRAILERS, THE WEIGHT RATING OF THE "D" RING TYPE CABLE LANYARD USED TO SUPPORT THE REAR ACCESS DOOR DURING OPENING AND CLOSING MAY BE INSUFFICIENT TO ADEQUATELY SUPPORT THE DOOR.
Consequence
IN THE EVENT THAT THE "D" RING FAILS, THE REAR ACCESS DOOR COULD RELEASE UNEXPECTEDLY, WHICH COULD CREATE A HAZARD TO THE PERSON LOWERING THE REAR ACCESS DOOR AND ANY BYSTANDERS.
Remedy
DEALERS WILL REPLACE THE EXISTING "D" RING WITH A HIGHER WEIGHT-RATED "D" RING THAT ADEQUATELY SUPPORTS THE REAR ACCESS DOOR. OWNER NOTIFICATION BEGAN APRIL 22, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOR AT 1-570-837-1663.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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