VEHICLE DESCRIPTION: TRANSIT CUTAWAY BUSES EQUIPPED WITH TELMA BRAKE RETARDER DRIVESHAFT SYSTEM OPTION ON VEHICLES BUILT ON A FORD E-450 CHASSIS WITH 186" WHEELBASES. THESE VEHICLES CAN EXPERIENCE DRIVESHAFT FAILURE.
Consequence
IF THE DRIVESHAFT FAILS, IT CAN BREAK AND FALL AWAY WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN A VEHICLE CRASH, PERSONEL INJURY OR DEATH.
Remedy
GOSHEN COACH HAS NOTIFIED ALL OF ITS CUSTOMERS TO REMOVE THE BUSES FROM SERVICES. WHILE GOSHEN COACH IS DEVELOPING A PERMENANT REPAIR FOR THIS CONDITION, DEALERS WILL REMOVE THE TELMA BRAKE RETARDER AND DRIVESHAFT AND REPLACE IT WITH A STANDARD DRIVESHAFT. OWNER NOTIFICATION BEGAN AUGUST 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GOSHEN COACH CUSTOMER SERVICE DEPARTMENT AT 219-264-7511.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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