Visibility: Windshield11/09/199898V293000
VEHICLE DESCRIPTION: SINGLE REAR-WHEEL AND DUAL REAR-WHEEL BUSES BUILT ON FORD E-350 AND E-450 "SUPER DUTY" CUTAWAY CHASSIS. WHEN APPLYING FORCE TO A WINDOW, THE WINDOW FRAME DEFLECTED, THE LATCHING MECHANISM FAILED, AND THE WINDOW OPENED BEFORE THE GLAZING SHATTERED AND BEFORE REACHING THE REQUIRED NECESSARY FORCE. THIS DOES NOT MEET WITH THE REQUIREMENTS OF FMVSS NO. 217, "BUS WINDOW RETENTION AND RELEASE."
Consequence
WINDOWS MAY NOT OPERATE PROPERLY IN THE EVENT OF AN EMERGENCY.
Remedy
OWNERS WILL BE PROVIDED WITH REPAIR PARTS AND INSTALLATION INSTRUCTIONS. IF AN OWNER DESIRES, COLLINS WILL REPAIR THE VEHICLES FOR THEM.
OWNER NOTIFICATION BEGAN NOVEMBER 9, 1998.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COLLINS AT 1-800-533-1850.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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