VEHICLE DESCRIPTION: PASSENGER VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, WHERE ROAD SALT USE IS HEAVY. A CONDITION WHERE ONE OR BOTH FRONT ENGINE CRADLE BOLTS CAN PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINERS.
Consequence
IF BOTH BOLTS PULL THROUGH, THE FRONT OF THE CRADLE WOULD NO LONGER BE SUPPORTED AT THE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT COULD SEPARATE FROM THE STEERING GEAR.
Remedy
DEALERS WILL REPLACE THE FRONT AND REAR FRAME/CRADLE BOLTS AND RETAINERS.
OWNER NOTIFICATION BEGAN SEPTEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, BUICK AT 1-800-521-7300, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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