NHTSA campaign 25V830000

Mercedes-Benz USA, LLC recall 25V830000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2025 AMG EQE SUV 4MATIC vehicles. The external pedestrian warning sound may not continuously increase in volume as vehicle speed increases, due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Reported 12/01/2025

What can happen

Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of a crash.

Repair

Dealers will update the Acoustic Vehicle Alerting System (AVAS) software, free of charge. Owner notification letters were mailed January 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025. MBUSA's number for this recall is 2025120003.

Components

  • Back over prevention: Warnings: External/pedestrian alert

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.