NHTSA campaign 25V463000

Daimler Vans USA, LLC recall 25V463000

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Reported 07/11/2025

What can happen

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Repair

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Components

  • Back over prevention: Sensing system: Camera
  • Equipment: Electrical: Infotainment: Video (touch)screen/monitor/unit

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.