NHTSA campaign 25V457000
Motor Coach Industries recall 25V457000
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What can happen
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Repair
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Components
- Equipment: Other: Labels
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.