NHTSA campaign 25V395000

BMW of North America, LLC recall 25V395000

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Reported 07/23/2025

What can happen

A loss of drive power increases the risk of a crash.

Repair

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Components

  • Electrical system: Propulsion system: Traction motor: Controller: Software

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.