NHTSA campaign 24V971000
GEM WAEV LLC recall 24V971000
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Reported 12/26/2024
What can happen
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Repair
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Components
- Suspension: Front: Control arm: Lower ball joint
- Suspension: Front: Control arm: Upper ball joint
- Wheels: Lugs/nuts/bolts/studs
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.