NHTSA campaign 24V898000

Volkswagen Group of America, Inc. recall 24V898000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

Reported 11/27/2024

What can happen

A high-voltage battery that overheats increases the risk of a fire.

Repair

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

Components

  • Electrical system: Propulsion system: Traction battery

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.