NHTSA campaign 24V685000

Ford Motor Company recall 24V685000

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

Reported 09/13/2024

What can happen

A short circuit increases the risk of a fire.

Repair

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Components

  • Electrical system: 12v/24v/48v battery: Cables
  • Hybrid propulsion system

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.