NHTSA campaign 24V482000
Toyota Motor Engineering & Manufacturing recall 24V482000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
What can happen
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Repair
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Components
- Seats: Front assembly: Head restraint
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.