NHTSA campaign 24V118000
Mercedes-Benz USA, LLC recall 24V118000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Reported 02/16/2024
What can happen
An engine stall increases the risk of a crash.
Repair
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Components
- Power train: Automatic transmission: Control module: Software
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.
2023 Mercedes-Benz GLE 450View records2023 Mercedes-Benz GLS 450View records2022 Mercedes-Benz GLE 450View records2022 Mercedes-Benz GLS 450View records2021 Mercedes-Benz GLE 450View records2021 Mercedes-Benz GLS450View records2020 Mercedes-Benz GLE 450View records2020 Mercedes-Benz GLS 450View records