NHTSA campaign 23V687000

Ford Motor Company recall 23V687000

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Reported 10/13/2023

What can happen

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

Repair

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Components

  • Electrical system: Propulsion system: Traction battery: Management system/energy control module (bms/becm)

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.