NHTSA campaign 21V970000

TOURIG recall 21V970000

TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.

Reported 12/14/2021

What can happen

Damaged components may overheat, increasing the risk of a fire.

Repair

Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.

Components

  • Electrical system
  • Equipment: Recreational vehicle/trailer

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.