NHTSA campaign 21V711000

Ford Motor Company recall 21V711000

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Reported 09/14/2021

What can happen

A windshield that separates from a vehicle during a crash can increase the risk of injury.

Repair

Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.

Components

  • Visibility: Windshield
  • Visibility: Windshield: Critical fasteners

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.