NHTSA campaign 21V408000
Custom Truck And Body Works recall 21V408000
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
What can happen
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Repair
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Components
- Electrical system: Instrument cluster/panel
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.