NHTSA campaign 21V376000

Ford Motor Company recall 21V376000

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Reported 05/24/2021

What can happen

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Repair

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Components

  • Power train: Automatic transmission: Gear position indication (prndl)
  • Power train: Shift linkage/cable/rod

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.