NHTSA campaign 20V716000
Volkswagen Group of America, Inc. recall 20V716000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Repair
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Components
- Back over prevention: Sensing system: Camera
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.