NHTSA campaign 20V597000

Volvo Bus Corporation recall 20V597000

Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

Reported 09/29/2020

What can happen

An engine that can be started while being worked on increases the risk of injury to the service technician.

Repair

Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.

Components

  • Electrical system: Ignition: Switch
  • Engine

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.