NHTSA campaign 19V873000

Jayco, Inc. recall 19V873000

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Reported 12/10/2019

What can happen

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Repair

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Components

  • Structure: Emergency: Escape/egress/exit

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.