NHTSA campaign 19V792000
Daimler Trucks North America LLC recall 19V792000
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Reported 11/04/2019
What can happen
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Repair
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Components
- Visibility: Defroster/defogger/hvac system: Rear window
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.
2020 Western Star 4900View records2020 Western Star 5700View records2019 Western Star 4900View records2019 Western Star 5700View records2018 Western Star 4900View records2018 Western Star 5700View records2017 Western Star 4900View records2017 Western Star 5700View records2016 Western Star 4900View records2016 Western Star 5700View records