NHTSA campaign 19V447000

Chrysler (FCA US LLC) recall 19V447000

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Reported 06/13/2019

What can happen

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Repair

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Components

  • Power train: Automatic transmission

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.