Recall You Later

NHTSA campaign 18V603000

Turtle Top recall 18V603000

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Reported 09/10/2018

What can happen

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Repair

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Components

  • Equipment adaptive/mobility

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.

2018 Turtle Top ODYSSEYView records2018 Turtle Top TERRA TRANSITView records2018 Turtle Top VANTERRAView records2017 Turtle Top ODYSSEYView records2017 Turtle Top TERRA TRANSITView records2017 Turtle Top VANTERRAView records2016 Turtle Top ODYSSEYView records2016 Turtle Top TERRA TRANSITView records2016 Turtle Top VANTERRAView records2015 Turtle Top ODYSSEYView records2015 Turtle Top TERRA TRANSITView records2015 Turtle Top VANTERRAView records2014 Turtle Top ODYSSEYView records2014 Turtle Top TERRA TRANSITView records2014 Turtle Top VANTERRAView records2013 Turtle Top ODYSSEYView records2013 Turtle Top TERRA TRANSITView records2013 Turtle Top VANTERRAView records