NHTSA campaign 18V215000
Zero Motorcycles Inc. recall 18V215000
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
Critical safety instruction
Do Not Drive
NHTSA includes this instruction on at least one record in the campaign. Check your VIN and follow the current instructions from NHTSA or the manufacturer.
Check your VINWhat can happen
An electrical short can increase the risk of a fire.
Repair
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
Components
- Electrical system: 12v/24v/48v battery
- Hybrid propulsion system
Affected years and models
A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.