NHTSA campaign 16V708000

REV Ambulance Group Orlando, INC. recall 16V708000

REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Reported 10/04/2016

What can happen

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Repair

REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.

Components

Electrical system: Software

Affected years and models

A listed year and model does not mean every vehicle in that group is recalled. Use the VIN lookup to confirm a specific vehicle.